Answers in plain English
Window Repair FAQ
Pricing, process, warranty, what we do and don't do, and where we work.
Pricing
Small repairs such as latches, clips or balance parts start around $20–$75, and a $150 minimum service visit covers all the small repairs done in one visit. Typical ranges: hardware $75–$500, balances $150–$350, sill repair $200–$700, glass replacement $300–$800 and sash restoration $400–$700. A replacement window typically costs $800–$2,500+ installed.
Yes. Our minimum service visit is $150. Grouping several repairs into one visit lowers the cost per window.
Yes. Quotes from photos or over the phone are free, and we confirm any charge with you before scheduling.
Yes. If you have a written or emailed quote from another established local company for the same repair, show it to us before work starts and we will match it.
How It Works
Usually, yes. One close-up of the problem and one photo of the whole window is typically enough for a price range. The exact price is confirmed when we see the window.
Yes. We always agree on the price with you before any work begins.
We are open seven days a week, 8am to 8pm. Call or text (224) 209-0862.
We handle broken windows during our hours, 8am to 8pm, seven days a week. We will tell you how soon we can get there and can secure the opening before the glass is replaced.
Door Repair
Door glass (entry doors, French doors, sidelights, transoms, storm doors and patio doors), rotted wood on door frames, jambs, thresholds, brick mold and wood doors, and sliding patio doors that drag, stick or jump the track. We also rebuild rotted wood frames and trim around garage doors.
We don't repair garage doors themselves — springs, openers, tracks or panels. We do rebuild the rotted wood frame, jambs and trim around a garage door opening.
No. For locks, deadbolts, handles, hinges and closers, a locksmith or door specialist is the right call. Our door work is glass, wood and sliding patio doors.
Usually, yes. A sliding door that drags, sticks or won't line up with its latch usually has worn rollers or a dirty or damaged track. Adjusting or replacing the rollers and cleaning the track fixes most of them.
Yes. We replace cracked, broken or foggy glass in entry doors, French doors and sidelights with tempered safety glass, and the door stays.
Yes. Rot usually starts at the bottom of the jambs, the threshold and the brick mold. We cut out the soft wood, rebuild it with new wood, then prime, seal and paint it.
Yes — we replace storm door glass and screens and repair the wood frame around the door. Closers and handles are outside our scope.
Sliding door roller and alignment work starts around $50, rotted door frame or jamb repair typically runs $200–$700, and door glass $300–$1,500 depending on size and type. A $150 minimum service visit covers all the small repairs done in one visit.
Warranty
Wood we rebuild or replace is covered for 3 years. Insulated glass units carry the manufacturer's 20-year warranty. If we install hardware incorrectly, we redo it.
Parts we don't make carry only their supplier's warranty. Leaks from roofs, flashing, siding or skylights, and damage from impact or storms, are not covered.
Services & Scope
Wood, vinyl, aluminum and clad windows of every common style — double-hung, casement, awning, slider, basement and storm windows — from most brands, including discontinued models.
No. We repair windows. If a window truly needs replacing, we will tell you honestly, and we offer a free second opinion on replacement quotes.
We repair door glass, rotted door wood and patio door glass and alignment. We don't repair locks, hinges or garage doors, or replace whole doors.
No. We work on homes, rentals and residential property portfolios only.
Yes. We are fully insured, so your home is protected while we work on it.
Service Area
We are based in Lake in the Hills, IL, and we come to you — we serve homes in 35+ towns within about 30 miles.
Homes within about 30 miles of Lake in the Hills — all of McHenry County plus nearby towns in Kane, Lake and Cook counties, including Elgin, Barrington, Lake Zurich and Palatine.
There is no separate travel fee. For small single repairs farther out, we can often schedule you alongside other work in your area.
Still Have a Question?
Call or text (224) 209-0862, or send us a message. A real person will answer.
★★★★★ 4.9 from 145+ reviews · 20-year glass warranty · Price match