Answers in plain English
Frequently Asked Questions
Pricing, process, warranty, what we do and don't do, and where we work.
Pricing
Most window repairs cost $150–$700 per window. Typical ranges: hardware $75–$500, balances $150–$350, sill repair $200–$700, glass replacement $300–$800 and sash restoration $400–$700. A replacement window typically costs $800–$2,500+ installed.
Yes. Our minimum service visit is $150. Grouping several repairs into one visit lowers the cost per window.
Yes. Quotes from photos or over the phone are free, and we confirm any charge with you before scheduling.
Yes. If you have a written or emailed quote from another established local company for the same repair, show it to us before work starts and we will match it.
How It Works
Usually, yes. One close-up of the problem and one photo of the whole window is typically enough for a price range. The exact price is confirmed when we see the window.
Yes. We always agree the price with you before any work begins.
We are open seven days a week, 8am to 8pm. Call or text (224) 209-0862.
We handle broken windows during our hours, 8am to 8pm, seven days a week. We will tell you honestly how soon we can get there and can secure the opening before the glass is replaced.
Warranty
Wood we rebuild or replace is covered for 3 years. Insulated glass units carry the manufacturer's 20-year warranty. If we install hardware incorrectly, we redo it.
Parts we don't make carry only their supplier's warranty. Leaks from roofs, flashing, siding or skylights, and damage from impact or storms, are not covered.
Services & Scope
Wood, vinyl, aluminum and clad windows of every common style — double-hung, casement, awning, slider, basement and storm windows — from most brands, including discontinued models.
No. We repair windows. If a window truly needs replacing, we will tell you honestly, and we offer a free second opinion on replacement quotes.
We repair door glass, rotted door wood and patio door glass and alignment. We don't repair locks, hinges or garage doors, or replace whole doors.
No. We work on homes, rentals and residential property portfolios only.
Yes. We are fully insured, so your home is protected while we work on it.
Service Area
We are based at 9 Barrington Ct in Lake in the Hills, IL 60156.
Homes within about 40 miles of Lake in the Hills — all of McHenry County plus nearby towns in Kane, Lake and Cook counties, including Elgin, Barrington, Lake Zurich and Palatine.
There is no separate travel fee. For small single repairs farther out, we can often schedule you alongside other work in your area.
Still Have a Question?
Call or text (224) 209-0862, or send us a message. A real person will answer.
★★★★★ 4.9 from 145+ reviews · 20-year glass warranty · Price match